ASIAN GOLF INDUSTRY FEDERATION

Privacy Policy

Kuala Lumpur Golf & Country Club

AGIF Asia (“AGIF”, “we”, “us”, or “our”) is committed to protecting the privacy of our website visitors (“you” or “your”). This Privacy Policy explains what information is collected, how it is used, with whom it is shared, and the rights and choices available. It is modeled to match a non-profit industry federation operating public websites, membership systems, event registration, newsletters, and partner programs across Asia. AGIF Asia (“AGIF”, “we”, “us”, or “our”) is committed to protecting the privacy of our website visitors (“you” or “your”).

  • Who we are
    • We are a non-profit industry federation that supports sustainable growth, education, networking, and standards across the golf industry in Asia, operating websites, email newsletters, and event platforms.
    • Our activities include membership services, events, education programs, partner initiatives, and communications to stakeholders and subscribers.

  • Scope
    • This Policy covers data collected via our websites, forms, membership portals, event registrations, newsletters, surveys, and related digital services we operate or control.
    • It does not cover third-party websites, event hosts, payment providers, or social platforms that are governed by their own policies.

  • Information we collect
    • Provided data: name, organization, role, contact details, membership category, billing details, event preferences, dietary/access needs, and communications.
    • Technical data: IP address, device/browser, pages viewed, and cookie identifiers for analytics and performance.
    • Communications and content: inquiries, feedback, survey responses, and consent records.
    • Newsletter data: subscription status, engagement metrics, and mailing list preferences through our email service.

  • How we use information
    • To administer memberships, events, education, and certifications; to communicate updates, benefits, renewals, and service notices.
    • To send newsletters, industry news, event notices, and educational content with opt-out options in every message.
    • To improve websites and services via analytics and performance optimization.
    • To comply with ethics, legal, and regulatory requirements across jurisdictions we operate in.

  • Legal bases (where applicable)
    • Consent for newsletters, non-essential cookies, and certain marketing.
    • Contractual necessity for membership and event administration.
    • Legitimate interests for service improvement, stakeholder engagement, and fraud prevention, balanced with user rights.
    • Legal obligations for compliance, record-keeping, and responding to lawful requests.

  • Sharing and disclosures
    • Service providers: hosting, CRM, email delivery, event platforms, payments, analytics, and security—bound by confidentiality and processing terms.
    • Partners: limited sharing for co-hosted programs or events where necessary to deliver benefits, subject to appropriate safeguards.
    • Legal compliance: disclosures required by law, regulation, or to protect rights, safety, and integrity.
    • We do not sell or rent personal information.

  • International transfers
    • Data may be processed or stored in multiple countries by us or our providers with appropriate safeguards, given our regional operations and global service stack.

  • Data retention
    • Retained only as long as necessary for memberships, events, legal/regulatory obligations, dispute resolution, and to maintain accurate records.
    • Newsletter subscribers retained until unsubscribe or inactivity thresholds, with periodic list hygiene.

  • Security
    • Reasonable technical and organizational measures to protect data, including access controls, encryption in transit, and vendor due diligence, recognizing internet transmission risks.

  • Your choices and rights
    • Access, correction, deletion, withdrawal of consent, and objection/restriction requests in line with applicable laws; unsubscribe links included in emails.
    • Cookie controls via our Cookie Banner and browser settings; see Cookie Policy for details.

  • Cookies and similar technologies
    • We use essential and non-essential cookies; non-essential cookies require consent and can be managed at any time via the banner/tools.
    • See Cookie Policy for cookie categories, purposes, and control mechanisms.

  • Children
    • Our services target professionals and organizations; we do not knowingly collect data from children.

  • Updates
    • This Policy may be updated and posted with a revised “Last updated” date; material changes will be highlighted via site notices.

  • Contact
    • Questions, requests, or complaints can be directed to our designated contact listed on our website’s contact page or footer.

AGIF Asia takes the protection of your personal information seriously and takes appropriate measures to safeguard it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure.