Certified Club Manager

Certified Club Manager (CCM)

The Asian Golf Industry Federation (AGIF) and Club Management Association of America (CMAA) are proud to partner in providing a Pathway to the Certified Club Manager (CCM) degree in the Asia Pacific region.

Professional Development

Professional Development is at the centre of the CMAA and AGIF’s mission. CMAA’s curriculum is based on ten competency areas covering every aspect of a club manager’s job. CMAA’s Education Department delivers educational content in a variety of ways through five-day university based Business Management Institute (BMI) programs, chapter-based programs, conference education, webinars and online education. CMAA’s education programs are part of its certification program. The Certified Club Manager (CCM) designation is the centre-piece of this program.

CMAA Certified Programs

In many professions, a successful career is marked by an appropriate degree of professional development, verified by a credible certification program and recognized by both the public and one’s peers. The Certified Club Manager (CCM) designation has been the hallmark of professionalism in club management since 1965 and is the cornerstone of CMAA’s certification program. It is a valuable and widely-respected mark of a manager’s commitment to professional development and the club industry.

CCM Certified Manager

CMAA offers the Certified Club Manager (CCM) a professional certification recognizing the unique skills and special knowledge required of today’s club manager. Since the program’s launch in 1965, it has opened countless doors of opportunity for managers as it communicates their knowledge and ability to serve as a key player in a club’s success. Candidate who have earned the designation have completed a program enriched with education experience, applicable knowledge, and business tools that can deliver a positive impact.

Whether you are seeking a promotion, exploring a position outside of your current club, or simply pursuing professional development opportunities to help you tackle increasingly complex responsibilities while preparing for future challenges, the CCM designation can:-

Help you gain credibility and respect in the field

Enhance your skills and knowledge

Demonstrate your commitment to the profession

Business Management Institute (BMI)

In the early 1980s, CMAA’s leaders saw the need for a formal academic program for club industry professionals. Taking into consideration that managers at all phases of their careers need instruction, education or inspiration, the concept of the “lifetime professional development program” was born. The vision was realized as a multi-campus-based program that provides tangible career benchmarks by which managers can track their progress and strive for various levels of competency, including a respected certification. These on campus programs became known as the Business Management Institute (BMI) programs. CMAA currently offers the following BMI programs:

Eligibility Requirements To Sit For The CCM Exam

The following are requirements for eligibility to take the CCM exam:
Education Credits

A minimum of 100 must be from CMAA authorized programs. The BMI Asia Pacific modules are 30 Credits each and there are 9 modules

200 Credits

Association Activity Credits

Approved by CMAA / AGIF

50 Credits

Additional Credits

University / College approved by CMAA / AGIF

50 Credits

Total Credits

Necessary to sit for the CCM exam

300 Credits

Necessary to sit for the CCM exam

For detailed understanding of the CMAA Education Credits, please review web-pages at
the AGIF with any questions on these credits and how they may apply to your case.

Requirements for all CMAA Members:-

  • Successful completion of BMI Club Management, BMI Leadership Principles, BMI General Manager / Chief Operating Officer and either BMI Golf Management or BMI Food & Beverage Management. The BMI Courses do not need to be taken in any particular order

  • Professional membership status in CMAA for a minimum of six years (prorated membership based upon experience is being considered)

  • Attendance at one CMAA World Conference (complimentary entry with completion of BMI course and 30 credits available to complete the certification at the conference)

  • Successful completion of two CMAA / CMI pre-approved workshops

Certification For Managers In Asia

The AGIF is working with the CMAA to determine the education credits within the Club Management Associations in Asia for application towards the CCM.

The AGIF will work with each individual seeking the CCM certification and map out a certification credit and schedule to achieve the certification.

Maintaining The CCM Designation

A Certification Maintenance Requirement (CMR) ensures that managers continue to enhance their professional development. The Certification Maintenance Requirement (CMR) requires all Certified Club Managers (except those in Retired member status) to obtain 120 education credits within the five-year certification period. A minimum of 60 of the education credits must be from AGIF / CMAA education (CMI and / or chapter education credits). CCMs meeting the CMR will maintain the designation for another five-year period. Should a CCM fail to meet the CMR, he / she will be in jeopardy of losing the CCM designation.

Any CCM that loses the CCM designation will need to sit for the CCM exam to earn the designation.

Financial Impact Of A CCM Certification

In the CMAA 2015 Compensation and Benefits Report, it was reported:- Also driving Head of Club (HOC) compensation is level of certification through CMAA. The table below presents the percentile breakouts of HOC total compensation relative to level of certification. As can be seen at the median, an HOC holding the Certified Club Manager (CCM) designation earns 31 percent more than an HOC with no certification, versus a Certified Chief Executive (CCE) certified HOC earning 39 percent more than an HOC without certification. Also at the median, a CCE certified HOC earned 6 percent more than a CCM certified HOC. Please recall, there is a rather significant increase in overall compensation in relation to last year’s report. As discussed in the executive summary, a significant portion of that change is driven by larger clubs responding to this year’s survey.
Table 7 – Analysis of HOC Total Compensation Distribution Relative to Level of Certification


25th Percentile


75th Percentile

CCE Certification




CCM Certification




No Certification





Watch this video to hear testimonials from club managers who are now certified after having attended the BMI program.

BMI Programs

About AGIF

AGIF is a not for profit industry federation with members and partners involved in all facets of the golf industry throughout Asia to assist them to take the next step in development toward a sustainable industry.


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