Division : Golf & Sports
Department : Golfing, Golf Course Management and Sports
Reports to : Assistant Manager, Membership Services, Supervises General Manager
Other Reporting Relationships : Garden, Tampines Golf & Golf Course Management & Sports
Job Specifications :
Education :
- Diploma / Degree in Golf Management, PGA, Business Management.Experience
- 10 years’ experience in a related field. Skills & Knowledge
- In-depth knowledge of primarily Golf Operations and Sports Operations;
- Knowledge of Golf Course Maintenance is an added advantage;
- Strong leadership and ability to organize and stage events and major golf tournaments at an international level;
- Knowledge of Golf academy operations, services and programs;
- Knowledge of Pro Shop operations and merchandise;
- Strong interpersonal, oral and written communication skills;
- Knowledge of Pace of play management, golf etiquette and rules of golf;
- Strong project management skills related to course design/re-design and course construction and/or upgrades;
- Knowledge of Golf buggy fleet management;
- Sound Financial Management, including annual budget preparation and execution;
- Scoping and presenting new proposals to enhance revenue opportunities and costs savings;
- Strong computer skills and knowledge of general administration;
- Ability to work within a Committee structure;
Job Objectives :
Oversee Golf Operations, Golf Course Maintenance through the Golf Course Manager, Golf Superintendents, Horticulture Manager, and Sports Operations through the Sports Executive. Facilitate and actively promote a Member centric culture across all Departments.
Responsibilities :Golf Operations :
- Plan and execute the Annual golf events calendar and review with the Club Captain;
- Manage the Club’s league golf for both the men’s and women’s categories;
- Have oversight of the overall playability and presentation of the golf courses;
- Support Corporate golf clients and staging the events;
- Coordinate with Marketing for overseas golf events;
- Actively participate and contribute to Development Committee meetings covering both golf courses;
- Attend Singapore Golf Association meetings and events;
Golf Course Maintenance :
- Coordinate the Golf Course Management golf course programs to be aligned with golf operation events and members expectations;
- Sports Operations
- Oversee the Sports Complex operations, including events and activities through the Sports Executive;
- Keep abreast of the events and activities in Gym Operations, Swimming and Racquet Sports;
Financial & Governance :
• Develop, maintain and control an effective budget for Golf Operations, Golf Course Management and Sports Operations;
Members :
- Obtain Members and staff feedback and share with relevant management and Committees;
Staff :
- Develop a program for skills upgrading of Supervisors and rank and file staff through proper on the job training and rotation of duties;
- Manage and motivate the staff to achieve high performance;
Facilities :
- Participate in the Monthly Club Walk through to pick up on defects and improvements;
Others :
- Keep abreast of the latest development in Golf Operations and Golf Course Management;
- Regularly review and recommend golf club affiliations and reciprocal arrangements of top golf courses in the region;
- Upgrade and continually improve SOP’s for Golf Operations and Golf Course Maintenance and Sports Operations;
- Identify and develop value add products and services to enhance Members and guest experiences;
- Attend Greens Committee, General Committee and H & R Committee meetings;
- Acts on decision and instructions from the Greens Committee and H & R Committee in a timely, professional manner;
- Check and validate information before circulation.
- Maintain close working relationships with supporting and across all departments.
- Attend Department Heads and Executives meetings.
- Responsible for the overall administration of the Division.
- Perform any other duties assigned by the Committees and General Manager from time to time.
