Arizona, United States: Five Troon Privé-managed clubs have been named ‘Distinguished Club’ award winners as determined by the annual Distinguished Clubs award programme conducted by BoardRoom magazine, a trade publication serving private clubs.
BallenIsles Country Club in Palm Beach Gardens, Florida; Belfair in Bluffton, South Carolina; Columbus Country Club in Columbus, Ohio; Manchester Country Club in Bedford, New Hampshire; and Silver Creek Valley Country Club in San Jose, California are all recipients of the award.
BoardRoom magazine’s entirely merit-based Distinguished Clubs award programme uses a club-specific rating system that recognises the club, its management, and its staff based on a proprietary criteria and evaluation process that distills and measures a club’s Member Experience.
As such, the rating system used by Distinguished Clubs is different from any that has come before, and with it, the private club industry now has the means to identify the top private clubs based on the most important aspect: Member Experience.
“We are proud of all of the great work at our clubs this past year,” said Rob DeMore, President, Troon Privé. “It’s an honour to have five clubs named to this year’s Distinguished Club list. We look forward to seeing more of our Troon Privé Clubs added in the years ahead.”
As defined by Distinguished Clubs, ‘Member Experience’ is that special combination of ‘qualities’ that a private club provides its members.
It is not just the quality of service, or of the facilities, or of the product provided, it is also the quality of the staff and of the management, as well as the overall club governance they deliver.
The most important quality, however, is the quality of the intangible. While difficult to measure, the latter is comprised of those magic moments experienced, the members befriended, the memorable events and famous tournaments attended, as well as the club traditions, history and heritage proudly recognised.
BoardRoom magazine developed the Distinguished Clubs award programme to recognise and share – with the private club industry as a whole – what it is that Distinguished Clubs do differently, and to do so with the specific goal of improving the Member Experience at every private club, and thereby helping to preserve the institution of private clubs for future generations.
Troon Privé is the private club operating division of Troon, an Executive Member of the Asian Golf Industry Federation.
It manages more than 80 private clubs around the world, half of which are member owned. Members of Troon Privé-managed clubs have exclusive access to extraordinary golf and lifestyle benefits around the world.
Qualified members receive reciprocal access to other private clubs in the portfolio at a preferred Privé Privilege rate, and tee times at Troon Golf-managed resort and daily fee facilities around the world through the Troon Advantage programme.
All members can choose to receive Troon Privé Connect, Troon’s digital magazine developed specifically for the private clubs, as well as access to experience packages through Privileged Connections and premium tickets to sporting and concert events at the best price.
Birmingham, England: The PGA of Great Britain & Ireland is inviting all those who work or volunteer in golf to join its new membership groups – the Business Management Group and Club Volunteer by PGA.