Kuala Lumpur, Malaysia: Asian Golf Industry Federation Golf Facility Member Kuala Lumpur Golf & Country Club (KLGCC) has made two key appointments to further enhance the club’s role in delivering world class service to its members and guests.
Farroul Hossey has assumed the role of Club Manager after serving over three years managing KLGCC’s Golf Operations. Farroul took over the role from Shahril Jeffry Mohd Zaini and will oversee security, corporate golf, facilities, housekeeping, sports and recreation as well as golf operations at KLGCC.
Farroul, who joined KLGCC in 2012, has been successfully working on major international and national tournaments at KLGCC such as the Maybank Malaysian Open, Sime Darby LPGA Malaysia and the CIMB Classic.
Aged 35, Farroul has more than 10 years’ experience in the golf industry.
His passion for golf began at the age of 13 thanks to his father and older brother who were avid golfers. He then went to the US to pursue a Bachelor’s Degree in Golf Management at Professional Golfers Career College in Southern California.
In 2004, Farroul was offered his first job at a golf club by Pulai Springs Golf & Country Club, Johor Bahru. He worked as a Management Trainee and within one year was promoted to Executive and again promoted to Assistant Golf Manager in the following year.
Farroul then moved on to Kelab Golf Sultan Abdul Aziz Shah in Shah Alam, Selangor in 2011. He headed the Golf Department which also made him the youngest Golf Manager then.
Another new appointment is Ramiriz Osman, who assumes the role as Acting Food & Beverage Manager from Roslan Osman.
Throughout his 20-plus years in the service and hospitality industry, Ramiriz has served diners from the most casual to dignitaries and royalties.
Ramiriz spent 14 years at Sunway Resort and Hotel and five years at Pan Pacific Kuala Lumpur before joining KLGCC’s Banqueting Operations team in 2011.
Ramiriz’s wealth of experience has given him the edge to work closely with Executive Chef Arnold Kwok in all aspects of the club’s food and beverage operations.
Both Farroul and Ramiriz report to KLGCC General Manager Steven Thielke, who strongly believes in the development and promotion of internal talent.
He said Farroul and Ramiriz are true testaments of a win-win situation for the employees and the club because they are already familiar with the club’s day-to-day operations.
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