Abu Dhabi, United Arab Emirates: Thailand-based Golfasian, a market leader in golf tourism since launching in 1997, enjoyed a memorable night of success at the 2019 World Golf Awards (WGA), claiming no fewer than five accolades.
In a mirror image of its showing at last year’s WGA, Golfasian earned top honours in some of Asia’s most competitive categories.
Winning more awards than any company, it was named Best Inbound Tour Operator 2019 for Thailand and Vietnam, the sixth consecutive time it has earned those two titles. The operator also came up trumps as Indonesia’s Best Inbound Golf Tour Operator and Asia’s Best Golf Tour Operator for the second time.
The coup de grace was delivered when Golfasian was named World’s Best Golf Tour Operator.
“These awards speak volumes about what we are doing at Golfasian,” said Pascal Orczech, Golfasian Director of Business Development at Golfasian, a Full Business Member of the Asian Golf Industry Federation.
“Our assets include personalised customer service, multi-destination services and insider knowledge of golf travel in Asia. It’s a source of immense pride for us to be honoured consistently in such a fashion,” added Orczech, who was at the event to collect the awards.
Golfasian’s mantra of continual refinement in order to heighten guest experience can be witnessed via a raft of changes it has recently incorporated into the business.
These include extensive customer service improvements as well as expansion into exciting new destinations.
Its provision of a full range of services and access to exclusive benefits have long made Golfasian stand out from online tee-time brokers and other agencies.
And the firm’s commitment to optimal customer service has been enhanced by a 24/7 chat service on all its websites in addition to a round-the-clock helpline service for clients who are on the ground.
Such commitment to care comes along with other benefits, including personalised travel consultation, preferred rates at hotels and golf courses, access to member-only golf courses and room upgrades when available and company owned vans/transfers.
Known for its ability to organise bucket-list golfing trips in Southeast Asia, the company has spread its wings to cover other golf markets.
This year it launched services to the paradise island of Sri Lanka, home to four beautiful 18-hole layouts as well as a plethora of attractions ranging from culinary highlights to ancient temples and sun-kissed beaches.
Golfasian now also has a presence in Japan, a boon for golf travellers unfamiliar with the treasures to be found in the Land of the Rising Sun, home to some of the region’s most spectacular championship tests.
“It has always been our goal to keep pushing forward with the business, to build on the success we’ve had so far,” said Orczech.
“We aim to offer golfing tours that will live long in the memory. That’s why we are delighted to offer these exciting new destinations and options to our loyal client base and improve our hotline and chat services to supply the ultimate in customer care.”